Remote Field Service Engineer II – Diagnostics (OC)

abbott; California (MO); Remote; USD 83,527,000 - 167,197,000; Full time

Job summary

Abbott is hiring a Field Service Engineer II for a remote role covering the Orange County, CA area. You will install, maintain, and troubleshoot diagnostic instruments while ensuring compliance and customer satisfaction.

You will manage your territory, resolve complex issues, and collaborate with cross-functional teams to deliver service excellence and meet KPIs. Travel up to 50% and a valid driver’s license are required.

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• 2–5 years of experience in Engineering or Laboratory Technology.
• Ability to travel 10% within the assigned territory.

Responsibilities

• Install and maintain diagnostic systems across multiple instruments.
• Troubleshoot technical problems and document resolutions.
• Own customer satisfaction and manage service calls to closure.
• Manage territory with planned visits and travel for training or critical accounts.
• Ensure compliance with safety and quality guidelines during service activities.

Skills

Field Service

Troubleshooting

Instrumentation

Customer service

Education

Bachelor’s degree

Tools

VPN

Remote diagnostics

Job description

Abbott is hiring a Field Service Engineer II for a remote role covering the Orange County, CA area. You will install, maintain, and troubleshoot diagnostic instruments while ensuring compliance and customer satisfaction.

You will manage your territory, resolve complex issues, and collaborate with cross-functional teams to deliver service excellence and meet KPIs. Travel up to 50% and a valid driver’s license are required.