Remote Field Service Engineer II – Diagnostics (Baton Rouge)

Thornton Tomasetti; Baton Rouge, Northern (LA, KY); Hybrid; USD 36,000 - 73,000; Full time

Job summary

Abbott in Baton Rouge, LA is seeking a Field Service Engineer II to install, maintain, and repair diagnostic instruments across the territory. You will diagnose complex issues, document resolutions, and ensure customer satisfaction through proactive service and strong communication.

The role requires a Bachelor's degree or equivalent and 2–5 years of engineering or laboratory technology experience, with up to 25% travel.

Qualifications

• Bachelor’s degree or equivalent in engineering or laboratory technology.
• 2–5 years in engineering or lab tech roles.
• Ability to travel 25% within territory.

Responsibilities

• Install, maintain, and repair diagnostic instruments to ensure performance and compliance.
• Diagnose complex instrument issues and document resolutions.
• Plan service visits and manage territory with cross-functional teams.
• Ensure customer satisfaction through proactive communication and on-time service.
• Follow safety, quality, and regulatory guidelines during service activities.

Skills

Troubleshooting

Instrumentation

Communication

Education

Bachelor's degree or equivalent

Tools

VPN

Job description

Abbott in Baton Rouge, LA is seeking a Field Service Engineer II to install, maintain, and repair diagnostic instruments across the territory. You will diagnose complex issues, document resolutions, and ensure customer satisfaction through proactive service and strong communication.

The role requires a Bachelor's degree or equivalent and 2–5 years of engineering or laboratory technology experience, with up to 25% travel.