Remote Diagnostics Field Service Engineer II

Thornton Tomasetti; Saint Petersburg, Northern (FL, KY); Hybrid; USD 37,000 - 73,000; Full time

Job summary

Abbott is seeking a Field Service Engineer II to remotely cover the St. Petersburg, FL territory. You will install, maintain, and troubleshoot diagnostic instruments, traveling up to 50% to ensure performance and compliance while delivering outstanding service.

The role emphasizes cross-functional collaboration, documentation, and continuous improvement to support patient care. A bachelor’s degree and lab instrumentation experience are required.

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• 2–5 years of engineering or laboratory technology experience.
• Ability to travel up to 50%.
• Experience with laboratory instrumentation.
• Proficient in Word, Excel, PowerPoint, Internet.
• Familiar with VPN and remote troubleshooting.
• Strong communication and interpersonal skills.

Responsibilities

• Install and maintain diagnostic systems.
• Diagnose issues across multiple instruments and document resolutions.
• Manage territory, plan service visits and on-call coverage.
• Ensure compliance with safety and quality guidelines.
• Collaborate with cross-functional teams and mentor others.
• Meet service sales and KPI targets for assigned accounts.
• Utilize remote tools to maximize instrument uptime.

Skills

Troubleshooting

Independent worker

Team collaboration

Strong communication

Education

Bachelor's degree or equivalent

Tools

Word

Excel

PowerPoint

Internet

VPN

Job description

Abbott is seeking a Field Service Engineer II to remotely cover the St. Petersburg, FL territory. You will install, maintain, and troubleshoot diagnostic instruments, traveling up to 50% to ensure performance and compliance while delivering outstanding service.

The role emphasizes cross-functional collaboration, documentation, and continuous improvement to support patient care. A bachelor’s degree and lab instrumentation experience are required.