Remote Field Service Engineer I – Power Equipment

Hitachi; Pennsylvania; À distance; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Comprehensive Health Coverage

Retirement Savings

Paid Time Off

Professional Growth

Family Support

Résumé du poste

Hitachi Energy USA Inc in Mount Pleasant, PA is seeking a Field Service Engineer to install, commission, test, troubleshoot, and service advanced electrical equipment at customer sites. This entry-level role offers hands-on training, exposure to global energy solutions, and opportunities to build customer-facing skills while supporting projects.

The position requires a Bachelor's degree in engineering and a willingness to travel; both remote support and onsite service are part of the role.

Qualifications

• Bachelor's degree in engineering or related field is required.
• Entry-level experience or relevant internship/co-op is desirable.
• Understanding of electrical, mechanical, and troubleshooting fundamentals.
• Strong communication and customer-service skills are essential.

Responsabilités

• Support installation, commissioning, testing, and start-up of electrical products at customer sites.
• Diagnose and resolve technical issues related to equipment performance.
• Provide technical guidance and product support during field service activities.
• Research and evaluate equipment enhancements and upgrade opportunities.
• Develop positive customer relationships to support satisfaction and future opportunities.
• Assist in troubleshooting during commissioning and service projects.
• Deliver customer training on equipment features and operating practices.
• Maintain accurate service documentation and technical records.

Connaissances

Electrical troubleshooting

Mechanical troubleshooting

Customer service

Communication

Willingness to travel

Quick learner

Formation

Bachelor's degree in Electrical Engineering, Mechanical Engineering, Engineering Technology, or a related field

Description du poste

Hitachi Energy USA Inc in Mount Pleasant, PA is seeking a Field Service Engineer to install, commission, test, troubleshoot, and service advanced electrical equipment at customer sites. This entry-level role offers hands-on training, exposure to global energy solutions, and opportunities to build customer-facing skills while supporting projects.

The position requires a Bachelor's degree in engineering and a willingness to travel; both remote support and onsite service are part of the role.