Remote Field Service Engineer I - Electrical Systems

Hitachi; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

Retirement Savings

Paid Time Off

Professional Growth

Family Support

Job summary

Hitachi Energy USA INC seeks a Field Service Engineer to install, commission, test, and service electrical equipment at customer sites across the United States. This role emphasizes hands-on troubleshooting, customer interaction, and ongoing learning within a global energy technology leader.

The position offers training, mentorship, and opportunities to expand technical knowledge while building strong customer relationships and contributing to reliable energy solutions for critical

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Engineering Technology, or related field.
• Entry-level experience or internship in field service, engineering, manufacturing, power systems, or related technical environment.
• Understanding of electrical, mechanical, and troubleshooting fundamentals.
• Strong communication and customer service skills with the ability to explain technical concepts clearly.
• Willingness to travel to customer sites as required.
• Ability to learn quickly and follow established procedures under guidance.

Responsibilities

• Support installation, commissioning, testing, and startup of electrical products at customer sites.
• Assist with diagnosing and resolving technical issues related to equipment performance.
• Provide technical guidance and product support during field service activities.
• Research and evaluate equipment enhancements addressing customer needs.
• Develop positive customer relationships to support satisfaction and future opportunities.
• Assist in troubleshooting implementation and operational challenges during projects.
• Deliver customer training on equipment features and best practices.
• Maintain accurate service documentation and technical records.

Skills

Customer service

Communication

Willingness to travel

Quick learner

Education

Bachelor’s degree in Electrical/Mechanical Eng

Job description

Hitachi Energy USA INC seeks a Field Service Engineer to install, commission, test, and service electrical equipment at customer sites across the United States. This role emphasizes hands-on troubleshooting, customer interaction, and ongoing learning within a global energy technology leader.

The position offers training, mentorship, and opportunities to expand technical knowledge while building strong customer relationships and contributing to reliable energy solutions for critical