Remote Field Service Engineer Flexible Packaging Equipment

Toppan Packaging Americas; Indianapolis (IN); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan with company at

Wellbeing tools and resources

Paid time off and holidays

Tuition reimbursement

Job summary

TOPPAN Packaging Americas is seeking a Field Technical Engineer for the Flexibles Division to bridge customer production teams and TOPPAN with expert technical service and qualification work. You will support trials, translate requirements into specifications, and manage projects with data-driven conclusions.

This remote role in the EST/CST time zones travels domestically and internationally, building strong customer relations on shop floors while advancing packaging equipment optimization.

Qualifications

• 5+ years in Flexible Packaging equipment service or technical support.
• Knowledge of various packaging equipment types used in the industry.
• General understanding of materials used in flexible packaging products.

Responsibilities

• Support customer trials and qualify new flexible packaging structures.
• Translate customer requirements to TOPPAN technical personnel for specs and manufacturing instructions.
• Define project success criteria and manage projects with data-driven recommendations.
• Provide routine technical service on site or remotely and build customer relationships.
• Travel domestically and internationally to customer sites, plants and conferences.

Skills

Mechanical skills

Equipment service

Packaging knowledge

Field service mindset

Job description

TOPPAN Packaging Americas is seeking a Field Technical Engineer for the Flexibles Division to bridge customer production teams and TOPPAN with expert technical service and qualification work. You will support trials, translate requirements into specifications, and manage projects with data-driven conclusions.

This remote role in the EST/CST time zones travels domestically and internationally, building strong customer relations on shop floors while advancing packaging equipment optimization.