Remote Field Service Engineer - Diagnostics & Lab Equipment

Beckman Coulter Diagnostics

Atlanta (GA)

On-site

USD 48,000 - 54,000

Full time

3 days ago

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Benefits offered by this job

Remote work arrangement

Paid time off

Medical/dental/vision insurance

401(k)

Job summary

Beckman Coulter Diagnostics is seeking a Field Service Engineer to service Beckman Coulter equipment across Clinical Chemistry, Immunoassay Platforms and Laboratory Automation Systems. The role is fully remote with responsibilities including troubleshooting, installation, maintenance, and repair, while providing technical training to customers.

Travel up to 80% within territory; requires a valid driver's license and ability to lift up to 50 lb.

Qualifications

Associate degree (military experience or high school diploma with equivalent experience may be considered on a case by case basis)
1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation

Responsibilities

Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products.
Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers.