Remote Field Roofing Technician & Warranty Specialist

Carlisle Group Plc; Omaha (NE); Remote; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Carlisle Companies is seeking a Field Service Representative I to join our remote, field-based team. You will manage warranty inspections, provide on-site training, and support product installations for our Commercial Roofing customers across the region.

The role requires travel, strong technical skills, and customer-focused service. Expect a 9-12 week training period with lodging and travel covered, and regular field work from home when not visiting sites.

Qualifikationen

• Minimum High School Diploma and 3 years of construction or commercial roofing related experience.
• Must possess a valid driver’s license and maintain a satisfactory driving record in accordance with company policy.
• Preferred: Associate or bachelor’s Degree.
• Previous roofing or construction experience preferred.

Aufgaben

• Understand and adhere to CCM and project specific Health and Safety policies.
• Schedule and complete final inspections for warranty issuance for Authorized Applicators.
• Provide on-site technical assistance at start, during, or after installation of warranted projects.
• Educate and promote proper installation of CCM products and systems.
• Expected to be the day-to-day technical expert in the territory for our customer base in which they can depend upon timely and productive responses.
• Conduct warranty claim and/or product investigations when required.
• Training presentations with hands-on demonstrations for new or existing Authorized Applicators to help promote quality installations.
• Develop strong internal and external working relationships.
• Produce detailed written reports and letters for internal and external distribution.
• Additional duties & responsibilities as assigned.

Kenntnisse

Strong work ethic

Customer service

Verbal and written communication

Professional demeanor

Ausbildung

High School Diploma

Associate or bachelor’s degree

Tools

MS Office

CCM software

Jobbeschreibung

Carlisle Companies is seeking a Field Service Representative I to join our remote, field-based team. You will manage warranty inspections, provide on-site training, and support product installations for our Commercial Roofing customers across the region.

The role requires travel, strong technical skills, and customer-focused service. Expect a 9-12 week training period with lodging and travel covered, and regular field work from home when not visiting sites.