Remote Field Roofing Technician & Trainer

Carlisle Construction Materials; Omaha (NE); A distancia; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

Carlisle Construction Materials is seeking a Field Service Representative to provide on-site technical support, warranty inspections, and customer service for our roofing products. This remote role lets you schedule and work from home when not in the field, with travel to sites across the region.

You will train Authorized Applicators, conduct inspections, generate reports, and promote proper installation practices.

Formación

• Minimum High School Diploma and 3 years of construction or commercial roofing related experience.
• Must possess a valid driver’s license and maintain a satisfactory driving record in accordance with company policy.
• Preferred: Associate or bachelor’s Degree; previous roofing or construction experience is preferred.

Responsabilidades

• Understand and adhere to CCM and project specific Health and Safety policies.
• Schedule and complete final inspections for warranty issuance for Authorized Applicators.
• Provide on-site technical assistance at start, during, or after installation of warranted projects.
• Educate and promote proper installation of CCM products and systems.
• Be the day-to-day technical expert in the territory for our customer base with timely responses.
• Conduct warranty claim and/or product investigations when required.
• Training presentations with hands-on demonstrations for new or existing Authorized Applicators.
• Develop strong internal and external working relationships.
• Produce detailed written reports and letters for internal and external distribution.

Conocimientos

Strong work ethic

Customer service

Communication skills

MS Office

Educación

High School Diploma

Associate or Bachelor's Degree

Herramientas

CCM software

MS Office

Descripción del empleo

Carlisle Construction Materials is seeking a Field Service Representative to provide on-site technical support, warranty inspections, and customer service for our roofing products. This remote role lets you schedule and work from home when not in the field, with travel to sites across the region.

You will train Authorized Applicators, conduct inspections, generate reports, and promote proper installation practices.