Remote Field Service Roofing Technician

Carlisle Construction Materials; Omaha (NE); Teletrabalho; USD 55 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Tuition assistance

Excellent benefits

Resumo da oferta

Carlisle Construction Materials is hiring a remote Field Service Representative (FSR) to deliver industry-leading technical and customer service for our Commercial Roofing customer base. The role involves warranty inspections, training, product support, and generating reports while working from home when not on-site in the field.

The position typically operates Monday–Friday with travel and occasional weekends.

Qualificações

• Minimum High School Diploma and 3 years of construction or commercial roofing related experience.
• Must possess a valid driver’s license and maintain a satisfactory driving record.
• Associate or bachelor’s Degree preferred.

Responsabilidades

• Understand and adhere to CCM and project specific Health and Safety policies.
• Schedule and complete final inspections for warranty issuance for Authorized Applicators.
• Provide on-site technical assistance at start, during, or after installation of warranted projects.
• Educate and promote proper installation of CCM products and systems.
• Serve as the day-to-day technical expert in the territory for our customer base with timely responses.
• Conduct warranty claim and/or product investigations when required.
• Train Authorized Applicators with hands-on demonstrations to promote quality installations.
• Develop strong internal and external working relationships.
• Produce detailed written reports and letters for internal and external distribution.

Conhecimentos

Strong work ethic

Self-motivated

Customer service

Communication skills

Formação académica

High School Diploma

Associate or Bachelor's Degree

Ferramentas

MS Office

CCM software

Descrição da oferta de emprego

Carlisle Construction Materials is hiring a remote Field Service Representative (FSR) to deliver industry-leading technical and customer service for our Commercial Roofing customer base. The role involves warranty inspections, training, product support, and generating reports while working from home when not on-site in the field.

The position typically operates Monday–Friday with travel and occasional weekends.