Remote Field Property Claims Inspector

State Farm; Marshall (MN); On-site; USD 63,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Paid time off

Job summary

State Farm is seeking a Property Field Inspection Claim Specialist to conduct on-site assessments for residential and commercial properties, explain coverage, estimate damages, and guide insureds through the claims process with remarkable service.

You will collect evidence, prepare detailed reports, and coordinate with policyholders and agents. The role requires drive to assigned territories and handling complex claims with up to $500,000 exposure.

Qualifications

• Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims.
• Strong knowledge of property insurance policies, coverage and claim handling practices.
• Knowledge of both residential and commercial building construction.
• Familiarity with local regulations and compliance requirements in your assigned territory.
• Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders.
• Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus.
• Proven ability to assess damages, estimate repair costs, and negotiate settlements.
• Detail-oriented with strong organizational and analytical skills.
• Proficient in using claims management software and other relevant tools.
• A valid driver’s license is required.

Responsibilities

• Conduct on-site inspections and assessments of property damages for residential and commercial claims.
• Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently.
• May occasionally interact with parties who are emotional about inspections or claim resolutions.
• Provide exceptional customer service throughout the claims process, addressing inquiries promptly and professionally.
• Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process.
• Investigate and adjust both personal and commercial property claims with exposures up to $500,000.
• Evaluate coverage and policy terms to determine the validity of claims and ensure regulatory compliance.
• Negotiate and settle claims within the authorized limits, considering policy provisions and company guidelines.

Skills

Claim handling

Communication

Negotiation

Attention to detail

Investigation

Education

Bachelor's degree or equivalent experience

Tools

Xactimate

XactContents

Claims management software

Job description

State Farm is seeking a Property Field Inspection Claim Specialist to conduct on-site assessments for residential and commercial properties, explain coverage, estimate damages, and guide insureds through the claims process with remarkable service.

You will collect evidence, prepare detailed reports, and coordinate with policyholders and agents. The role requires drive to assigned territories and handling complex claims with up to $500,000 exposure.