Remote Field Engineer — Video Surveillance Deployments

Motorola Solutions; United States; Remote; USD 75,000 - 85,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical benefits

Dental benefits

Vision benefits

401K with Company Match

Paid Holidays

Paid Time Off

Employee Stock Purchase Plan

Parental & Family Leave

Job summary

Motorola Solutions in the United States is seeking a Field Engineer to deploy Silent Sentinel video surveillance hardware and software at customer sites, ensuring reliable system performance and regulatory compliance.

You will travel 50-75% to customer locations, assist with staging and installation, configure software, demonstrate solutions, and provide onsite support while collaborating with the support team to resolve issues.

Qualifications

• Excellent communication skills, verbal and written as required for this position.
• Must have 3+ years of experience working in a Field Service environment.
• Must have proven experience executing field deployments, including installation, staging, and initial configuration of mission-critical systems.

Responsibilities

• The Field Engineer manages deployment of Silent Sentinel video surveillance hardware and software to ensure reliable system performance at customer locations.
• Assist partners and customers with staging, installation, and field deployment of Silent Sentinel video surveillance solutions and hardware.
• Develop, design, document, and articulate video surveillance solutions and architecture consistent with project, customer, and regulatory requirements.
• Evaluate system specifications, network capacity, and project scope of work to ensure integrity of system design.
• Handle software configuration, testing, and initial configuration optimization to ensure system compatibility across diverse customer environments.
• Conduct product testing, demonstrations, and technical discussions to articulate differentiated value propositions to stakeholders.
• Provide onsite technical support and assistance to integrators and key project stakeholders.
• Collaborate with the customer support team to provide technical reports, insights, and assistance as needed to resolve customer inquiries and issues.

Skills

Excellent communication

Field service experience

Education

High School diploma, Bachelor’s degree or 3+ years in Engineering, Computer Science, Networking, IT, Cybersecurity, or Information Systems

Job description

Motorola Solutions in the United States is seeking a Field Engineer to deploy Silent Sentinel video surveillance hardware and software at customer sites, ensuring reliable system performance and regulatory compliance.

You will travel 50-75% to customer locations, assist with staging and installation, configure software, demonstrate solutions, and provide onsite support while collaborating with the support team to resolve issues.