Remote Field Coordination Specialist

Underwriter Services Association; Colorado; Remote; USD 45,000 - 55,000; Full time

Job summary

Underwriter Services Association is seeking a Remote Field Coordinator to assist the Territory Manager with daily tasks, follow up with field consultants, verify information by phone, and pull and organize reports.

Responsibilities include elevating nonresponsive consultants, handling inquiries from Account managers, and preparing assignments in client systems. This role emphasizes accuracy, timely communication, and report monitoring across the territory.

Qualifications

• Two to three years of experience in a support position.
• Proficient with office software.
• High school diploma, GED, or equivalent.

Responsibilities

• Assist the Territory Manager with daily tasks and reporting.
• Follow up with field consultants and verify information by phone.
• Pull reports, organize issues, and communicate updates to the Territory Manager.
• Prepare requests for assignments in client systems.
• Write up Closeouts and monitor territory-related reports.
• Elevate nonresponsive consultants to the Branch Manager.
• Handle customer inquiries from Account managers.
• Coordinate communications with Account Managers on extensions/closeouts.
• Monitor reports going outside territory and ensure timely completion.
• Oversee the conversion of reports to Phone reports and ensure prompt completion.

Skills

Managing processes

Informing others

Supervision

Developing standards

Promoting process improvement

Inventory control

Reporting skills

Office software

Education

High school diploma, GED, or equivalent

Tools

Office software

Job description

Underwriter Services Association is seeking a Remote Field Coordinator to assist the Territory Manager with daily tasks, follow up with field consultants, verify information by phone, and pull and organize reports.

Responsibilities include elevating nonresponsive consultants, handling inquiries from Account managers, and preparing assignments in client systems. This role emphasizes accuracy, timely communication, and report monitoring across the territory.