Remote Field Coordinator: Insurance Field Ops & Reporting

Underwriter Services Association; Town of Florida (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Leading Nationwide Commercial Insurance Inspection Company is seeking Remote Field Coordinators to assist the Territory Manager with daily tasks, follow up with field consultants, verify information, pull reports, and organize issues.

You will handle overdue and coming due lists for LCRs, contact LCRs using reports and filters, escalate nonresponsive consultants, respond to Account Managers' inquiries, coordinate extensions and closeouts, and prepare assignments in client systems.

Qualifications

• High school diploma, GED, or equivalent.
• Two to three years of experience in a support position.
• Proficient with office software.

Responsibilities

• Overdue & coming due list w/ their assigned LCRs.
• Contact LCRs; using overdue/coming due reports & filters.
• Elevate nonresponsive consultants to the Branch Manager.
• Customer inquiries from Account managers.
• Communication with Account Managers on extensions/closeouts.
• Help prepare requests for assignments in client systems.
• Write up Closeouts.
• Monitor reports going outside territory i.e. pre-call work, phone surveys, virtual.
• Watch reports that were converted to Phone reports and ensure they are being completed promptly.

Skills

Managing processes

Informing others

Supervision

Developing standards

Promoting process improvement

Inventory control

Reporting skills

Education

High school diploma, GED, or equivalent

Two to three years of experience in a support position

Proficient with office software

Job description

Leading Nationwide Commercial Insurance Inspection Company is seeking Remote Field Coordinators to assist the Territory Manager with daily tasks, follow up with field consultants, verify information, pull reports, and organize issues.

You will handle overdue and coming due lists for LCRs, contact LCRs using reports and filters, escalate nonresponsive consultants, respond to Account Managers' inquiries, coordinate extensions and closeouts, and prepare assignments in client systems.