Remote Administrative Assistant to Support Field Operations

Underwriter Services Association; Colorado; Remote; USD 45,000 - 55,000; Full time

Job summary

Underwriter Services Association is seeking a Remote Field Coordinator to assist the Territory Manager with daily tasks, follow up with field consultants, verify information by phone, and pull and organize reports.

Responsibilities include elevating nonresponsive consultants, handling inquiries from Account managers, and preparing assignments in client systems. This role emphasizes accuracy, timely communication, and report monitoring across the territory.

Qualifications

• Two to three years of experience in a support position.
• Proficient with office software.
• High school diploma, GED, or equivalent.

Responsibilities

• Assist the Territory Manager with daily tasks and reporting.
• Follow up with field consultants and verify information by phone.
• Pull reports, organize issues, and communicate updates to the Territory Manager.
• Prepare requests for assignments in client systems.
• Write up Closeouts and monitor territory-related reports.
• Elevate nonresponsive consultants to the Branch Manager.
• Handle customer inquiries from Account managers.
• Coordinate communications with Account Managers on extensions/closeouts.
• Monitor reports going outside territory and ensure timely completion.
• Oversee the conversion of reports to Phone reports and ensure prompt completion.

Skills

Managing processes

Informing others

Supervision

Developing standards

Promoting process improvement

Inventory control

Reporting skills

Office software

Education

High school diploma, GED, or equivalent

Tools

Office software

Job description

Leading Nationwide Commercial Insurance Inspection Company

Remote Field Coordinators - Job Description

• Reports to: Territory Manager
• Primary Function:

The field coordinator's primary duties will be to assist the Territory Manager with daily tasks. The typical tasks will be following up with field consultants, making phone calls to verify information, pulling reports, organizing issues of the field consultants, and reporting back to the Territory Manager as needed.

• Key Responsibilities will include:
• Overdue & coming due list w/ their assigned LCRs
• Contact LCRs; using overdue/coming due reports & filters
• Elevate nonresponsive consultants to the Branch Manager.
• Customer inquiries from Account managers
• Communication with Account Managers on extensions/closeouts
• Help prepare requests for assignments in client systems
• Write up Closeouts
• Monitor reports going outside territory i.e. pre-call work, phone surveys, virtual
• Watch reports that were converted to Phone reports and ensure they are being completed promptly

Qualifications/Skills

• Managing processes
• Informing others
• Supervision
• Developing standards
• Promoting process improvement
• Inventory control
• Reporting skills
• Education, Experience, and Licensing Requirements:
• High school diploma, GED, or equivalent
• Two to three years of experience in a support position
• Proficient with office software

State you are applying for Remote Field Coordinator Positions. These opportunities are available due to expansive growth. Your resume will be forwarded to the employer. EOE