Remote Field Access Manager - Patient Access Expert

MSD; North Wales (Montgomery County); Remote; USD 117,000 - 184,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) plan with company match

Paid holidays and vacation

Job summary

MSD is seeking a Field Access Manager to serve as a subject-matter expert on access issues for healthcare professionals and organizations. This remote/field-based role collaborates with patient support, market access, and field sales to support timely patient access to therapy and ensure regulatory compliance.

You will provide education on access processes, payer coverage, and patient assistance programs, analyze trends, build cross-functional relationships, and escalate issues with hub vendors.

Qualifications

• Bachelor’s degree required.
• Minimum 7 years in patient support, pharmaceutical/healthcare sales or operations, or reimbursement support.
• Strong knowledge of health insurance structures and access processes.
• HIPAA compliance and patient confidentiality expertise.
• Remote work with 20–25% travel; must reside in New England South territory.

Responsibilities

• Provide information and education to HCP accounts on patient access, including benefit verification, prior authorization, appeals, and patient support programs.
• Analyze access trends and identify barriers to patient access.
• Partner cross-functionally to address access challenges and support patient satisfaction.
• Build trusted relationships with internal stakeholders to enable seamless access to therapy.
• Monitor payer trends and provide access information to HCP offices.
• Deliver access education to field teams and escalate issues with hub vendors.
• Educate HCP offices on hub programs, coverage, and payer policies.
• Attend National and Regional Meetings.

Skills

Adaptability

Clinical Care

Company Policies

Cost Effectiveness Analysis

Data Analysis

Direct Marketing

Employee Scheduling

Evaluating Applications

Healthcare Reimbursement

Health Economic Modeling

Health Economics

Health Economics Research

Health Policy Analysis

Health Technology Assessment

HIPAA Regulations

Interpersonal Relationships

Liaison Work

Market Access

Market Analysis

Market Research

Medicare Part B

Multidisciplinary Teamwork

Patient Assistance

Patient Engagement

Education

Bachelor’s Degree

Job description

MSD is seeking a Field Access Manager to serve as a subject-matter expert on access issues for healthcare professionals and organizations. This remote/field-based role collaborates with patient support, market access, and field sales to support timely patient access to therapy and ensure regulatory compliance.

You will provide education on access processes, payer coverage, and patient assistance programs, analyze trends, build cross-functional relationships, and escalate issues with hub vendors.