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Maximus seeks Sr. Manager to provide leadership for federal contact center programs. You will oversee administrative, managerial, and programmatic aspects of the assigned call orders within the GSA gXCC program, ensuring KPIs, schedules, staffing, and budgets are met while maintaining strong government relationships.
This fully remote role requires passing a federal background check and contract award. You will guide cross-functional teams, manage risks, and drive continuous improvement across
Maximus seeks Sr. Manager to provide leadership for federal contact center programs. You will oversee administrative, managerial, and programmatic aspects of the assigned call orders within the GSA gXCC program, ensuring KPIs, schedules, staffing, and budgets are met while maintaining strong government relationships.
This fully remote role requires passing a federal background check and contract award. You will guide cross-functional teams, manage risks, and drive continuous improvement across