Remote Federal IT Documentation & Tech Writer

Jobgether; United States; Remote; USD 85,000 - 120,000; Full time

Benefits offered by this job

Fully remote work arrangement

Job summary

Jobgether is seeking a Documentation and Technical Writer to develop and maintain high-quality documentation for federal IT environments in a fully remote role in the United States. You will craft SOPs, system guides, runbooks, and knowledge-base articles, collaborating with engineering, cybersecurity, compliance, and IT operations teams to ensure accuracy and regulatory alignment.

You will drive knowledge management, document lifecycle, and accessibility compliance, supporting audits and

Qualifications

• The ideal candidate has strong technical writing background for enterprise IT environments.
• Experience documenting federal or regulated IT operations and governance.
• Ability to produce SOPs, manuals, runbooks, and knowledge-base articles.
• Experience with RMF, ITIL, 508 accessibility standards, and audit support.

Responsibilities

• Develop, write, edit, and maintain technical documentation including SOPs and system guides.
• Create manuals, diagrams, and knowledge-base articles supporting IT operations.
• Translate complex concepts for technical and non-technical audiences.
• Ensure docs reflect current architectures and changes.
• Maintain DR/COOP and disaster recovery documentation.
• Support RMF documentation and compliance artifacts.
• Organize repositories, templates, and change-control processes.
• Collaborate with engineering, cybersecurity, and IT operations teams.
• Apply ITIL v4 principles to standardize IT service management docs.

Skills

Technical writing

Documentation management

Stakeholder collaboration

Audit readiness

Attention to detail

Communication skills

Education

Bachelor's degree in Information Assurance/IT/Technical Writing/CS

ITIL v4 Foundation certification

Tools

Confluence

SharePoint

Jira

ServiceNow

Microsoft Word

Microsoft Excel

Job description

Jobgether is seeking a Documentation and Technical Writer to develop and maintain high-quality documentation for federal IT environments in a fully remote role in the United States. You will craft SOPs, system guides, runbooks, and knowledge-base articles, collaborating with engineering, cybersecurity, compliance, and IT operations teams to ensure accuracy and regulatory alignment.

You will drive knowledge management, document lifecycle, and accessibility compliance, supporting audits and