Remote Technical Writer for Training & Documentation

Swingtech; Greenbelt (MD); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

PTO 15 days

Paid holidays 11

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Supplemental life

Critical care

Pet insurance

Employee Assistance

401k with 4% deferral

Training budget

Referral bonus

Merit bonus

Job summary

Swingtech is seeking a Technical Writer to support documentation, reporting, user guidance, and program deliverables for federal training and learning management programs. This remote role serves DC/MD/VA locals and requires collaboration with technical, training, QA, data, and program teams.

You will develop and maintain clear documentation for web-based training platforms, LMS, help desk procedures, and reporting processes.

Qualifications

• Bachelor’s degree or equivalent in technical writing, English, communications, IT, education, or related field.
• At least 3 years of experience in technical writing, documentation development, or related work.
• Experience creating documentation for web-based applications, training platforms, or LMS.
• Strong writing, editing, formatting, proofreading, and organization skills.
• Ability to gather inputs from multiple stakeholders and produce clear docs.
• Familiarity with templates, style guides, version control, and review cycles.
• Knowledge of accessibility considerations (Section 508) is a plus.
• Ability to work independently and in a remote team.

Responsibilities

• Research and edit technical documentation, user guides, reports, and SOPs.
• Translate inputs from engineers, designers, QA, and leadership into clear docs.
• Support documentation for web apps, LMS, training workflows, and support procedures.
• Maintain operating procedures, knowledge bases, FAQs, release notes, and user instructions.
• Review documents for clarity, accuracy, and alignment with customer requirements.
• Coordinate with cross-functional teams to gather inputs and prepare docs.
• Track edits, comments, revisions, and approvals through completion.
• Ensure accessibility considerations (Section 508) in electronic deliverables.
• Assist with documenting system updates and training product revisions.

Skills

Technical writing

Editing

Documentation

Attention to detail

Remote collaboration

Education

Bachelor’s degree in Technical Writing or related field

Job description

Swingtech is seeking a Technical Writer to support documentation, reporting, user guidance, and program deliverables for federal training and learning management programs. This remote role serves DC/MD/VA locals and requires collaboration with technical, training, QA, data, and program teams.

You will develop and maintain clear documentation for web-based training platforms, LMS, help desk procedures, and reporting processes.