Remote Expansion Account Director - SaaS AI

Zenoti; United States; Remote; USD 85,000 - 110,000; Full time

Job summary

Zenoti in Chicago seeks a driven Account Director for Expansion Sales to drive North American growth with strategic accounts. You will strengthen executive relationships, demonstrate the value of Zenoti’s AI-powered cloud platform, and identify opportunities to expand adoption across locations.

This role requires 10+ years in enterprise SaaS, a track record of quota attainment, and willingness to travel. You will collaborate with Customer Success, Product and Marketing to ensure revenue growth.

Qualifications

• 10+ years in a quota-carrying enterprise SaaS role.
• Proven success in account management and expansion in SaaS.
• Strong understanding of cloud and AI-driven technologies.
• Exceptional communication and executive presence.
• Willingness to travel across North America.

Responsibilities

• Drive revenue growth by upsell and cross-sell across add-on solutions and AI-powered products.
• Develop trusted relationships with C-level and senior stakeholders to align Zenoti with customers’ business strategies.
• Build and execute strategic account plans addressing customer objectives, operational challenges, and growth goals.
• Act as a trusted advisor on business strategy, operational efficiency, customer experience, and expansion across locations and solutions.
• Partner cross-functionally with Customer Success, Product, Marketing, and Services teams to deliver a seamless customer experience.
• Monitor client health and usage metrics, surfacing opportunities for optimization and measurable ROI.
• Maintain forecasting, pipeline management, and account documentation in internal systems.
• Stay ahead of industry trends, competitor activity, and emerging technologies to provide forward-looking guidance to clients.

Skills

Enterprise SaaS

Quota carrying

Executive relationships

Cloud & AI

Communication

Travel willingness

Tools

CRM systems

Forecasting tools

Job description

Zenoti in Chicago seeks a driven Account Director for Expansion Sales to drive North American growth with strategic accounts. You will strengthen executive relationships, demonstrate the value of Zenoti’s AI-powered cloud platform, and identify opportunities to expand adoption across locations.

This role requires 10+ years in enterprise SaaS, a track record of quota attainment, and willingness to travel. You will collaborate with Customer Success, Product and Marketing to ensure revenue growth.