Remote Executive Director, Global Client Delivery (Biotech)

Ladders; United States; Remote; USD 190,000 - 260,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance and disability coverage

401(k) plan with company match

PTO or Flexible Time Off

Tuition reimbursement

Employee stock purchase plan

Job summary

Ladders seeks an Executive Director, Global Client Delivery Biotech to oversee biotech client delivery worldwide with a strong emphasis on program management in a service-driven environment. This role partners with senior leadership to drive workforce planning, resource allocation, and organizational readiness for growth and execution.

You will build a high-performing team, strengthen governance, and ensure performance and operational excellence while leading strategic resource planning and

Qualifications

• Four-year degree required.
• 7+ years in people leadership, including leading leaders.
• 7+ years in central lab services, large pharma, or biotech.
• 5+ years in change management.
• 5+ years in client relationship building.

Responsibilities

• Provide leadership for the biotech project management organization.
• Build and develop a high-performing team.
• Drive workforce planning and organizational readiness.
• Ensure performance, quality, and operational effectiveness.
• Lead strategic resource planning and allocation.
• Establish governance and standardization of project management processes.
• Partner with senior leadership on organizational strategies.

Skills

People leadership

Biotech domain knowledge

Change management

Client relationship management

Workforce planning

Education

Four-year degree

Job description

Ladders seeks an Executive Director, Global Client Delivery Biotech to oversee biotech client delivery worldwide with a strong emphasis on program management in a service-driven environment. This role partners with senior leadership to drive workforce planning, resource allocation, and organizational readiness for growth and execution.

You will build a high-performing team, strengthen governance, and ensure performance and operational excellence while leading strategic resource planning and