Remote Events RSVP & Support Specialist

Precoa; Washington (District of Columbia); Remote; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, Dental, and Vision

PTO 18 days + 2 weeks parental leave

401k with company match

Life Insurance Policy $10,000

Remote work from home

Job summary

Precoa is seeking a remote Customer Service Specialist to greet families and manage RSVP calls for community education events. You will coordinate schedules, maintain RSVP flows, and ensure events run smoothly across phone, email, and chat channels.

The role is full-time (40 hrs/week) with a 6am PST start, requiring weekend coverage. Benefits include PTO, health/dental/vision, 401k with company match, and life insurance.

Qualifications

• 1-2 years of administrative or customer service experience.
• Clear, empathetic communication: you speak clearly, listen well, ask for clarification, and write with strength and polish.
• Proficiency in Microsoft Office, Google Drive, Zoom, and ADP.

Responsibilities

• Answer incoming RSVP calls from people interested in our community education events.
• Maintain the RSVP process so each event is organized and ready to go.
• Communicate by phone, email, and chat, adjusting your approach to each person.
• Work with team members, balance priorities, and flag issues early.

Skills

Customer service

Communication

Organizational skills

Administrative tasks

Education

Undergraduate degree

Tools

Microsoft Office

Google Drive

Zoom

ADP

Job description

Precoa is seeking a remote Customer Service Specialist to greet families and manage RSVP calls for community education events. You will coordinate schedules, maintain RSVP flows, and ensure events run smoothly across phone, email, and chat channels.

The role is full-time (40 hrs/week) with a 6am PST start, requiring weekend coverage. Benefits include PTO, health/dental/vision, 401k with company match, and life insurance.