Remote ACEP RSVP & Customer Support Specialist

Precoa; Seattle (WA); Remote; USD 25,000 - 36,000; Full time

Benefits offered by this job

Remote work from home

Competitive hourly pay

18 days PTO + parental leave

Health, Dental, Vision

401k with company match

Job summary

Precoa in Seattle area is seeking an ACEP Support Team member to be the friendly first voice for our community education events. This remote role handles RSVP calls, emails, and chats, starting early with a collaborative team, and helping families connect with our events.

You will welcome callers, maintain RSVP processes, and adapt communications across phone, email, and chat. 1–2 years of admin or customer service experience and proficiency with MS Office, Google Drive, Zoom, and ADPClear are

Qualifications

• 1-2 years of administrative or customer service experience, or an undergraduate degree.
• Proficiency in Microsoft Office, Google Drive, Zoom, and ADPClear.
• Empathetic communication: you speak clearly, listen well, ask for clarification, and write with polish.
• Professionalism and strong task management: you balance tasks and flag problems promptly.
• Availability for a full-time schedule (40 hrs/week, 6am PST start, weekends).

Responsibilities

• Welcome every caller for RSVP inquiries, delivering warmth and clarity.
• Maintain the RSVP process to keep events organized and ready.
• Communicate by phone, email, and chat, adapting to each person.
• Work with teammates, balance priorities, and raise flags when needed.

Skills

Empathetic communication

Professionalism

Task management

MS Office

Google Drive

Zoom

ADPClear

Education

Undergraduate degree

Tools

MS Office

Google Drive

Zoom

ADPClear

Job description

Precoa in Seattle area is seeking an ACEP Support Team member to be the friendly first voice for our community education events. This remote role handles RSVP calls, emails, and chats, starting early with a collaborative team, and helping families connect with our events.

You will welcome callers, maintain RSVP processes, and adapt communications across phone, email, and chat. 1–2 years of admin or customer service experience and proficiency with MS Office, Google Drive, Zoom, and ADPClear are