Remote Estate Accounts Specialist

DCM Services

Columbia (SC)

Remote

USD 35,000 - 50,000

Full time

5 days ago

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Benefits offered by this job

Paid time off

Eight paid holidays

Health Insurance (Health)

Vision Insurance

Dental Insurance

401(k) Matching

Employee Assistance Program

Opportunities for advancement

Job summary

DCM Services, LLC is seeking an Account Representative to serve as the primary liaison resolving accounts for deceased individuals, coordinating with estates, attorneys, and family representatives. This remote in SC, full-time position emphasizes empathy, accuracy, and professionalism.

As part of a nationally recognized leader in estate and specialty collections, you will document accounts, negotiate payment arrangements, and ensure client requirements are met while collaborating with a

Qualifications

High school diploma or GED required.
Experience handling estate-related accounts preferred.
Strong communication and organizational skills.

Responsibilities

Generate outbound calls and field incoming calls.
Adhere to company policies, procedures, and client-specific requirements.
Uphold company information security and privacy responsibilities.
Accurately document accounts.
Negotiate payment arrangements and follow up as needed.
Obtain necessary estate information and follow up with attorneys or personal representatives regarding claim filing.