Estate Accounts Resolution Specialist

DCM Services; BLOOMINGTON (MN); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Eight paid holidays

Health, Vision, and Dental Insurance

401(k) Matching

Employee Assistance Program

Opportunities for advancement

Monthly meals and snacks

Free parking

Free gym on site

Metro Transit pass assistance

Job summary

DCM Services, Bloomington, Minnesota, is seeking an Account Representative. This full-time onsite role handles estate accounts, communicates with families and attorneys, and documents actions accurately. No weekends; salary $22-$23/hr. Join a supportive team focused on empathy and professionalism.

The position emphasizes compliance, privacy, and effective negotiation while providing solid benefits and opportunities for advancement in a long-standing company.

Qualifications

• High School Diploma or GED required.
• Licensed Debt Collector or ability to obtain licensure.
• Computer proficiency and ability to learn new systems.
• Able to work opening shift (7:00 am–3:30 pm) and closing shift (10:30 am–7:00 pm) once a week.

Responsibilities

• Generate outbound calls and field incoming calls.
• Adhere to company policies, procedures and client requirements.
• Uphold information security and privacy responsibilities.
• Accurately document accounts.
• Negotiate payment arrangements and follow up as needed.

Skills

Communication skills

Empathy

Organization

Multi-tasking

Education

High School Diploma or GED

Tools

Computer proficiency

Job description

DCM Services, Bloomington, Minnesota, is seeking an Account Representative. This full-time onsite role handles estate accounts, communicates with families and attorneys, and documents actions accurately. No weekends; salary $22-$23/hr. Join a supportive team focused on empathy and professionalism.

The position emphasizes compliance, privacy, and effective negotiation while providing solid benefits and opportunities for advancement in a long-standing company.