Remote Escrow Officer - National Residential Closings

First American; Fort Mill (SC); Remote; USD 36,000 - 50,000; Full time

Job summary

First American is seeking an energetic Escrow Officer to join our National Residential Team. You will manage client-facing closings, clear standard title issues, prepare closing packages, and schedule closings—mostly via mail-in transactions with support from our National Underwriting Team.

You will act as a neutral liaison between parties, ensure funds are properly accounted for, and generate regular escrow status reports while maintaining strong customer service and risk awareness.

Qualifications

• 2-4 years of escrow-related experience.
• Experience directly handling escrow transactions.
• Openness to new technology and proprietary programs; adjusts easily to new workflow.
• Passion for helping customers while maintaining a professional and positive attitude.

Responsibilities

• Complete real estate escrow transactions by determining requirements.
• Act as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the company.
• Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract and our company policy.
• Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction.
• Examine property titles, mortgages, and trust deed documents.
• Prepare legal documents for the closure of the sale.
• Complete closing by recording and filing documents, preparing, and distributing final closing statements and title.

Skills

Escrow experience

Customer service

MS Office proficiency

Communication skills

Problem solving

Education

High school diploma or equivalent

Tools

Escrow software

Job description

First American is seeking an energetic Escrow Officer to join our National Residential Team. You will manage client-facing closings, clear standard title issues, prepare closing packages, and schedule closings—mostly via mail-in transactions with support from our National Underwriting Team.

You will act as a neutral liaison between parties, ensure funds are properly accounted for, and generate regular escrow status reports while maintaining strong customer service and risk awareness.