Escrow Specialist — Homebuilder Closings & Risk

First American; San Antonio (TX); On-site; USD 33,000 - 45,000; Full time

Job summary

First American is seeking an Escrow Officer to handle real estate escrow transactions, acting as a neutral liaison among buyer, seller, and lender. You will coordinate with Underwriting, ensure funds are properly handled, and oversee closing activities in a high-volume environment.

The ideal candidate has 2–4 years of escrow experience, strong communication, and a detail-oriented mindset. A state escrow certification may be required, and familiarity with proprietary escrow software and related

Qualifications

• 2–4 years of escrow related experience as an Escrow Officer, preferably in Homebuilder
• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with both internal and external customers; uses various types of communication to meet customer expectations and build relationships
• Problem solving with strong organizational skills, detail oriented and knows how to navigate internal and external resources to resolve issues
• May require escrow officer certification depending upon state
• Comfortable with technology and proprietary programs; adapts quickly to new software applications and technologies
• Thrives in contributing to a team, working together to deliver beyond customer expectations
• High School Diploma/Equivalent

Responsibilities

• Continually grow and service the business by providing outstanding customer service
• Complete simple and complex real estate escrow transactions by determining requirements and acting as a neutral liaison between buyer, seller, and lender
• Work cross-functionally with Underwriting to monitor and mitigate risk to the company
• Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract
• Complete closing by reviewing, recording, and filing documents including preparing and distributing final closing statements and title, ensuring adherence to delivery dates and timelines.
• Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
• Prepare legal documents for the closure of the sale
• Comply with regulatory requirements by adhering, and enforcing adherence, to requirements

Skills

Customer service

Verbal and written communication

Problem solving

Team player

Attention to detail

Education

High School diploma or equivalent

Tools

Escrow software

Proprietary programs

Job description

First American is seeking an Escrow Officer to handle real estate escrow transactions, acting as a neutral liaison among buyer, seller, and lender. You will coordinate with Underwriting, ensure funds are properly handled, and oversee closing activities in a high-volume environment.

The ideal candidate has 2–4 years of escrow experience, strong communication, and a detail-oriented mindset. A state escrow certification may be required, and familiarity with proprietary escrow software and related