Remote ERP Applications Support Specialist (Vista Viewpoint)
Primoris Services Corporation
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Benefits offered by this job
Job summary
Primoris Services Corporation seeks an experienced Specialist II, Application Support to join our Information Technology team in Dallas, TX. You will provide advanced support for our core ERP platform and third-party systems, troubleshoot complex issues, and drive problem resolution.
Responsibilities include handling incidents, audits, system upgrades, data conversions, and documentation. You will collaborate across business and technical teams to improve performance and user experience.
Qualifications
- 5+ years of experience supporting enterprise applications in an IT environment.
- Experience with ERP systems including Vista Viewpoint or pVault.
- Experience in Citrix environments and SQL troubleshooting.
Responsibilities
- Serve as SME for Vista Viewpoint, pVault, and related systems.
- Troubleshoot issues, perform root-cause analysis, and resolve tickets.
- Assist with audits, access reports, and data validation.
- Support system upgrades, integrations, and data conversions.
- Create and maintain user guides and knowledge base articles.
- Collaborate with stakeholders, vendors, and technical teams.
- Monitor application performance and seek reliability improvements.
Skills
Tools
Job description
Primoris Services Corporation seeks an experienced Specialist II, Application Support to join our Information Technology team in Dallas, TX. You will provide advanced support for our core ERP platform and third-party systems, troubleshoot complex issues, and drive problem resolution.
Responsibilities include handling incidents, audits, system upgrades, data conversions, and documentation. You will collaborate across business and technical teams to improve performance and user experience.
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