Remote Applications Support Specialist

100 Primoris Services Corporation; Irvine (CA); Remote; USD 65,000 - 72,000; Full time

Benefits offered by this job

401k w/employer match

Health/Dental/Vision insurance plans

Paid time off

10 paid holidays

Stock purchase plan

Job summary

Primoris Services Corporation is seeking an Applications Support Specialist to manage and resolve issues across the business. This is a fully remote role, with preference for candidates near our California or Texas offices and who can work Pacific Time business hours.

The ideal candidate has at least 3 years of IT experience, familiarity with Vista Viewpoint and PVault, and strong Citrix support capabilities, plus solid reporting, documentation, and audit support skills.

Qualifications

• Minimum 3 years of IT experience.
• Bachelor’s degree in business or IT preferred.
• Experience managing and supporting applications in a Citrix environment.
• Experience supporting PVault and Vista Viewpoint.
• Excellent verbal and written communications with documentation.

Responsibilities

• Manage help desk tickets with quick resolution.
• Set up new users, user maintenance, and terminations.
• Assist with systems integrations/conversions.
• Maintain and update end user documentation and procedures.
• Assist with auditor requests and monthly/quarterly reporting.
• Complete additional duties as assigned.

Skills

IT experience

Citrix environment

Verbal and written communication

multi-project juggling

SQL queries

Education

Bachelor’s degree in business or IT

Tools

Vista Viewpoint

PVault

Citrix

Job description

Primoris Services Corporation is seeking an Applications Support Specialist to manage and resolve issues across the business. This is a fully remote role, with preference for candidates near our California or Texas offices and who can work Pacific Time business hours.

The ideal candidate has at least 3 years of IT experience, familiarity with Vista Viewpoint and PVault, and strong Citrix support capabilities, plus solid reporting, documentation, and audit support skills.