Remote Epic Willow Pharmacy Automation Analyst

Baptist Health; Louisville (KY); Remote; USD 90,000 - 120,000; Full time

Job summary

Baptist Health is seeking an Epic Willow Pharmacy Automation Analyst to join our team. This remote position requires residency in Kentucky or Indiana and focuses on applying IT to pharmacy automation, coordinating between IT and operations to align system design with workflows.

The role involves data collection, configuration, testing, deployment, and documentation, with 24/7 on-call support as scheduled, ensuring HIPAA and Meaningful Use compliance while improving system performance.

Qualifications

• Bachelor's degree with two years job-related experience.
• Minimum four years direct experience in lieu of degree.

Responsibilities

• Have technical knowledge and the ability to work independently in core areas of the supported application(s), able to resolve problems of moderate complexity.
• Manage stakeholder expectations by analyzing expectations and requirements.
• Identify project issues and risks and resolve or elevate as appropriate.
• Collaborate effectively with colleagues to complete tasks.
• Lead or actively participate in meetings.
• Participate in several projects at one time.
• Provide recognized knowledge of product features, functionality, and utilization of the application software.
• Monitor system effectiveness and/or performance to determine if there are any potential problems, report critical findings to peers and/or manager and resolve moderate problems.
• Participate in disaster recovery initiatives.
• Review and test changes, interfaces, data conversion, enhancements, and each new release as assigned.
• Provide 24/7 (on-call) support when scheduled.
• Resolve or triage support calls as applicable.
• Develop and maintain test scripts to reflect proposed workflow solutions.
• Support the training team by keeping trainers abreast of new functionality and system changes.

Education

Bachelor's degree

Job description

Baptist Health is seeking an Epic Willow Pharmacy Automation Analyst to join our team. This remote position requires residency in Kentucky or Indiana and focuses on applying IT to pharmacy automation, coordinating between IT and operations to align system design with workflows.

The role involves data collection, configuration, testing, deployment, and documentation, with 24/7 on-call support as scheduled, ensuring HIPAA and Meaningful Use compliance while improving system performance.