Remote Epic Systems Analyst – Ambulatory & Training

Highmark Health; Sacramento (CA); Remote; USD 68.000 - 106.000; Vollzeit

Zusammenfassung

enGen is seeking an Epic Analyst to configure, rollout, and support Epic Ambulatory applications. You will perform business analysis, define requirements, and assist end-users in implementing solutions in remote work settings.

The role requires 3 years of Epic systems administration, Epic Ambulatory experience, and an Associate degree (or 2 years relevant work). Epic Certification within 6 months is preferred; travel up to 25% may be necessary.

Qualifikationen

• 3 years of systems administration experience within one or more Epic modules.

Aufgaben

• Plans, designs/builds, tests, implements, and supports the needs of Epic software.
• Analyzes and determines system requirements and specifications. Performs workflow analysis while evaluating user experience. Supports and maintains environments or applications using domain knowledge. Creates and maintains documentation and training materials regarding the implementation of applications.
• Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies. Provides guidance and support to end-users to enhance the use of Epic, and offers solutions to resolve end-user system issues.
• Contributes to and manages small to medium projects independently. Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.
• Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems. Identifies solutions and completes documentation.

Kenntnisse

Analysis

Design

System configuration

Testing

Customer service

Communication

Interpersonal skills

Project management

Ausbildung

Associates

Bachelor's degree preferred

Tools

Epic Ambulatory

Jobbeschreibung

enGen is seeking an Epic Analyst to configure, rollout, and support Epic Ambulatory applications. You will perform business analysis, define requirements, and assist end-users in implementing solutions in remote work settings.

The role requires 3 years of Epic systems administration, Epic Ambulatory experience, and an Associate degree (or 2 years relevant work). Epic Certification within 6 months is preferred; travel up to 25% may be necessary.