Remote Epic Systems Analyst – Ambulatory Applications

Highmark Health; Austin (TX); Remote; USD 68,000 - 106,000; Full time

Job summary

enGen is seeking an Epic administrator to configure, rollout, and support Ambulatory Epic applications. You will perform business analysis, define requirements, design solutions, and train users on the Epic platform.

The role requires at least 3 years of Epic systems administration, Epic Ambulatory experience preferred, associates degree, Epic certification within 6 months, remote-based with 0–25% travel.

Qualifications

• Associates degree required.
• Substitutions: 2 years of relevant work experience in lieu of an Associate's Degree.
• Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience preferred.

Responsibilities

• Plans, designs/builds, tests, implements, and supports Epic software.
• Analyzes and determines system requirements and specifications. Performs workflow analysis while evaluating user experience. Supports and maintains environments or applications using domain knowledge. Creates and maintains documentation and training materials regarding the implementation of applications.
• Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies. Provides guidance and support to end-users to enhance the use of Epic, and offers solutions to resolve end-user system issues.
• Contributes to and manages small to medium projects independently. Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.
• Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems. Identifies solutions and completes documentation.

Skills

Analysis & design

Customer service

Critical thinking

Communication

Project management

Education

Associates

Bachelor’s degree (preferred)

Tools

Epic Ambulatory

Job description

enGen is seeking an Epic administrator to configure, rollout, and support Ambulatory Epic applications. You will perform business analysis, define requirements, design solutions, and train users on the Epic platform.

The role requires at least 3 years of Epic systems administration, Epic Ambulatory experience preferred, associates degree, Epic certification within 6 months, remote-based with 0–25% travel.