Remote Epic Systems Analyst - Ambulatory

Highmark Health; Charleston (WV); Remote; USD 95,000 - 116,000; Full time

Job summary

Highmark Health is seeking an Epic Ambulatory Administrator to configure, rollout, and support Epic Ambulatory applications. You will perform analysis, design, testing, and documentation, while guiding end-users and coordinating small to mid-size projects.

A strong focus on user experience, customer service, and project-management principles is required; Epic certifications preferred and a BS in a health IT related field.

Qualifications

• 3 years of systems administration experience within one or more Epic modules.
• Excellent customer service skills.
• Knowledge of project management principles related to assigned tasks.
• 2 years of relevant work experience in lieu of an Associate's Degree.

Responsibilities

• Configure, roll out, and support Epic Ambulatory applications.
• Perform business/systems analysis, requirements definition and documentation.
• Design, test, implement, and support Epic software needs.
• Document workflows and provide end-user training materials.
• Guide end-users to enhance Epic usage and resolve issues.
• Manage small to medium projects and update stakeholders regularly.
• Conduct root cause analysis to resolve routine to moderately complex problems.

Skills

Epic Ambulatory

Systems administration

Business analysis

Requirements definition

User testing

Project management

Customer service

Education

Bachelor's degree in Computer Science Information Systems Healthcare

Associate's degree substitution with 2 years relevant experience

Tools

Epic Certification

Job description

Highmark Health is seeking an Epic Ambulatory Administrator to configure, rollout, and support Epic Ambulatory applications. You will perform analysis, design, testing, and documentation, while guiding end-users and coordinating small to mid-size projects.

A strong focus on user experience, customer service, and project-management principles is required; Epic certifications preferred and a BS in a health IT related field.