Remote Epic Systems Analyst – Ambulatory Specialist

Highmark Health; Town of King (WI); Remote; USD 95,000 - 116,000; Full time

Job summary

Highmark Health seeks an Epic Specialist to configure, roll out, and support the Ambulatory Epic applications. You will perform business/system analysis, document requirements, design systems, and resolve issues to improve clinical workflows.

The role involves planning, testing, and implementing Epic enhancements, with a focus on stakeholder updates and timely communication. The candidate should have Epic Ambulatory experience, strong customer service, and the ability to manage small to medium

Qualifications

• 3 years of systems administration experience within one or more Epic modules.
• Experience with Epic Ambulatory.
• Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity.
• Epic Application Certification within 6 months.

Responsibilities

• Configure, roll out, and support the Ambulatory Epic application(s).
• Perform business/systems analysis, requirements definition and documentation, system design and problem resolution.
• Plan, design/build, test, implement and support Epic software needs.
• Perform workflow analysis and document user experience improvements.
• Update stakeholders on progress of tasks and projects.

Skills

Customer service

Problem solving

Root cause analysis

Project management basics

Education

Bachelor's degree in Computer Science/Information Systems/Healthcare or relevant experience

Associate's Degree alternative experience

Tools

Epic Ambulatory

Job description

Highmark Health seeks an Epic Specialist to configure, roll out, and support the Ambulatory Epic applications. You will perform business/system analysis, document requirements, design systems, and resolve issues to improve clinical workflows.

The role involves planning, testing, and implementing Epic enhancements, with a focus on stakeholder updates and timely communication. The candidate should have Epic Ambulatory experience, strong customer service, and the ability to manage small to medium