Remote Epic Ambulatory Solutions Specialist

Highmark Health

West Virginia

Remote

USD 95,000 - 116,000

Full time

5 days ago
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Job summary

Highmark Health is seeking a skilled Epic Ambulatory Administrator to configure, roll out, and support Epic Ambulatory applications. You will analyze workflows, document requirements, and design systems to enable standardized, efficient processes for end users across multiple sites.

The role requires Epic modules experience, strong problem-solving skills, and the ability to manage small to medium projects independently.

Qualifications

  • 3 years of systems administration experience within one or more Epic modules.
  • Experience with Epic Ambulatory.
  • Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity.
  • 2 years of relevant work experience in lieu of an Associate’s Degree.
  • Epic Application Certification within 6 months.

Responsibilities

  • Configure, roll out, and support the Ambulatory Epic applications.
  • Perform workflow analysis and document requirements for Epic implementations.
  • Design, test, implement, and support Epic configurations to enable standardized workflows.
  • Provide end-user guidance and problem resolution for Epic-related issues.
  • Lead small to medium projects and keep stakeholders updated on progress.
  • Conduct root-cause analysis to resolve routine to moderately complex problems.

Skills

Epic experience
Customer service
Project management
Analytical thinking

Education

Bachelor’s degree in Computer Science / Information Systems / Healthcare
Epic Ambulatory Certification
Associate’s degree + 2 years relevant work experience

Tools

Epic software

Job description

Highmark Health is seeking a skilled Epic Ambulatory Administrator to configure, roll out, and support Epic Ambulatory applications. You will analyze workflows, document requirements, and design systems to enable standardized, efficient processes for end users across multiple sites.

The role requires Epic modules experience, strong problem-solving skills, and the ability to manage small to medium projects independently.

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