Remote Epic SER Analyst: Provider Data & Integration

Horizontal Talent; Rochester (MN); Remote; USD 112,000 - 161,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Competitive compensation

Job summary

Horizontal Talent is seeking a Senior IT Analyst / Programmer to focus on Epic SER and provider records. This six‑month contract involves building, maintaining, and supporting provider data across connected healthcare systems in a remote team environment.

You will triage incidents, work with clinical and technical stakeholders, and ensure data accuracy through testing, documentation, and change control. Strong communication and problem solving are essential.

Qualifications

• Hands-on experience with Epic SER and provider record administration.
• Strong troubleshooting skills with the ability to work independently and resolve issues efficiently.
• Excellent verbal and written communication skills.
• Experience supporting master data management concepts, including provider matching and data governance.
• Working knowledge of documentation, testing, and change management practices.
• Ability to collaborate with both technical and non-technical teams.
• Epic Provider Administration Badge is required.

Responsibilities

• Build, configure, and maintain Epic SER provider records and related provider administration workflows.
• Support provider record processes such as login blueprints, SER blueprints, ePrescribing/Surescripts, external directories, care teams, and record merges.
• Triage and resolve Tier 2 and Tier 3 incidents, service requests, and data issues during business hours.
• Work across Epic and connected systems to support provider data flow, duplicate handling, and source-of-truth alignment.
• Collaborate with clinical, operational, and technical stakeholders to communicate updates and resolve issues effectively.
• Follow change control procedures, complete testing activities, and document technical processes clearly and accurately.
• Support integration points involving external data feeds and interface engines as needed.

Skills

Epic SER provider records

Troubleshooting

Communication skills

Master data management

Documentation & testing

Collaboration

Epic Provider Administration Badge

Tools

Clarity

SQL

Job description

Horizontal Talent is seeking a Senior IT Analyst / Programmer to focus on Epic SER and provider records. This six‑month contract involves building, maintaining, and supporting provider data across connected healthcare systems in a remote team environment.

You will triage incidents, work with clinical and technical stakeholders, and ensure data accuracy through testing, documentation, and change control. Strong communication and problem solving are essential.