Senior Epic Provider Systems Analyst - Remote

Da Vinci Software; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

100% Remote

Job summary

Da Vinci Software is seeking a Senior IT Analyst/Programmer for a fully remote role focused on Epic SER and provider records. You will build and maintain provider data, triage incidents, and collaborate with stakeholders to resolve issues in real time.

The ideal candidate works independently, troubleshoots complex data problems across Epic and related systems, and communicates clearly with technical and non-technical teams while documenting changes and participating in testing and validation.

Qualifications

• Epic SER/Provider Records experience with Login Blueprints, SER Blueprints, ePrescribing and provider merges.
• Experience triaging/resolving tickets during business hours.
• Clear communication with technical and non-technical stakeholders.
• Self-directed problem solving with minimal supervision.
• Documentation, change control, and testing practices.
• Knowledge of Pro Desk API integration.

Responsibilities

• Build and maintain provider records within Epic SER/Provider modules.
• Triage and resolve incidents/tickets during business hours and communicate progress to stakeholders.
• Collaborate with teams to ensure data integrity across Epic and related systems.
• Troubleshoot complex provider data issues with minimal oversight.

Skills

Epic SER/Provider Records

Incident/Problem Resolution

Stakeholder Communication

Independent Problem Solving

Documentation/Change Control/Testing

Pro Desk API

Education

Bachelor’s degree (5+ years tech experience)

Epic Provider Administration badge

Epic Security certification

Tools

Pro Desk API

Job description

Da Vinci Software is seeking a Senior IT Analyst/Programmer for a fully remote role focused on Epic SER and provider records. You will build and maintain provider data, triage incidents, and collaborate with stakeholders to resolve issues in real time.

The ideal candidate works independently, troubleshoots complex data problems across Epic and related systems, and communicates clearly with technical and non-technical teams while documenting changes and participating in testing and validation.