Remote Epic OpTime Senior Applications Analyst

HAHHH; Worcester, Northern (MA, KY); Hybrid; USD 72,000 - 129,000; Full time

Benefits offered by this job

Signing bonus possible

Job summary

UMass Memorial Health seeks a Senior Applications Systems Analyst for Epic OpTime to lead project work, advise operational staff, and configure application features for clinical workflows. The role emphasizes testing, documentation, training materials, and cross-functional collaboration across IT and care teams.

The position requires Epic OpTime expertise, a certification or ability to obtain, and 3 years of experience with enterprise platforms.

Qualifications

• High school diploma or GED is required.
• Epic Application certification(s) or ability to achieve as required by department.
• 3 years experience with enterprise platforms (EHRs/ITSM/ERPs).
• Able to act independently with minimal oversight and mentor others.
• Able to lead meetings and communicate with users at all levels.

Responsibilities

• Lead project & meeting activities, manage follow-ups, and escalate issues with solutions.
• Engage stakeholders and partners to evaluate, design, and configure application features.
• Evaluate product demonstrations and recommend software solutions.
• Support application upgrade processes and develop job aids for training.
• Investigate configurations issues and triage tickets to scope work streams.
• Document test scripts, workflow diagrams, and knowledge base articles.

Skills

Team player

Problem solving

Time management

Decision-making

Independent work

Education

High school diploma or GED

Job description

UMass Memorial Health seeks a Senior Applications Systems Analyst for Epic OpTime to lead project work, advise operational staff, and configure application features for clinical workflows. The role emphasizes testing, documentation, training materials, and cross-functional collaboration across IT and care teams.

The position requires Epic OpTime expertise, a certification or ability to obtain, and 3 years of experience with enterprise platforms.