Epic Optime Analyst

HCTec; Minnesota; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Job summary

HCTec is seeking a Clinical Applications Analyst with Epic OpTime experience to provide analysis, support, and maintenance for mid-complexity perioperative projects. The analyst will serve as an OpTime SME, lead collaborative initiatives, translate customer needs into feasible solutions, and develop effective end-user learning programs.

Responsibilities include hands-on support, configuration, testing, and troubleshooting of Epic OpTime and perioperative workflows; analyze and optimize OpTime

Qualifications

• Epic OpTime experience supporting perioperative clinical applications.
• Configure, test, troubleshoot, and optimize OpTime functionality.
• Experience supporting electronic health record applications.
• Translate requirements into practical application solutions.
• Lead cross-functional initiatives across technical, operational and clinical teams.
• Develop and deliver end-user education programs.
• Strong customer service and communication skills.

Responsibilities

• Provide high-level analysis and support for mid-complexity projects in EHR.
• Support, configure, test, and troubleshoot Epic OpTime and perioperative workflows.
• Analyze and optimize OpTime functionality and scheduling.
• Lead initiatives with technical, operational, and clinical staff.
• Serve as SME for assigned applications and translate requirements into options.
• Act as liaison between customers and support teams to resolve issues.
• Develop learning programs for end users and assess competency.
• Document work, communicate status and risks, under supervision.
• May assist with Epic Anesthesia and Lumens.

Skills

Epic OpTime

Perioperative workflows

End-user training

Problem solving

Education

Bachelor's degree + 2 years

Associate's degree + 4 years

6+ years without degree

Tools

Epic OpTime configuration tools

EHR maintenance tools

Job description

*MUST be authorized to work independently on W2. NO third-parties or C2C / 1099.

Job Description:

Seeking a Clinical Applications Analyst with specific Epic OpTime experience to provide analysis, support, and maintenance for mid-complexity projects and perioperative clinical applications. The analyst will serve as an Epic OpTime subject matter expert, lead collaborative initiatives, translate customer needs into feasible application solutions, and develop effective learning programs for end users.

Responsibilities:

• Provide high-level analysis and support for mid-complexity projects and the EHR applications affected by those initiatives.
• Provide hands-on support, maintenance, configuration, testing, and troubleshooting for Epic OpTime and related perioperative clinical workflows.
• Analyze and optimize Epic OpTime functionality, including surgical case scheduling, perioperative workflows, preference cards, and related application integrations.
• Lead initiatives and projects in collaboration with technical, operational, and clinical staff.
• Serve as a subject matter expert for assigned applications and translate customer requirements into feasible application options.
• Act as the liaison between customers and support teams to resolve mid-complexity issues efficiently and effectively.
• Maintain a high level of responsiveness and follow the service provider/customer chain of accountability that ultimately supports patient care.
• Develop, implement, and present educational and technology-learning programs for end users.
• Assess end-user performance during technology-learning programs to validate successful competency.
• Document work, communicate status and risks, and complete assigned responsibilities under general supervision.
• May assist with Epic Anesthesia and Lumens as well.

Requirements:

• Demonstrated Epic OpTime experience supporting perioperative clinical applications and workflows.
• Experience configuring, testing, troubleshooting, and optimizing Epic OpTime functionality.
• Experience supporting and maintaining electronic health record applications.
• Ability to analyze mid-complexity issues and translate customer requirements into practical application solutions.
• Experience leading initiatives or projects and collaborating across technical, operational, and clinical teams.
• Experience developing and delivering end-user education or technology-learning programs.
• Strong customer service, communication, problem-solving, and relationship-management skills.
• Must have one of the following; Bachelor's degree and 2 years of work experience, Associate's degree and 4 years of work experience, or if no degree must have at least 6 years of work experience.