Remote Epic Ambulatory Analyst: Config, Rollout & Support

Highmark Health; East Windsor Hill (CT); Remote; USD 95,000 - 116,000; Full time

Job summary

Highmark Health seeks an Epic Ambulatory configuration/administration expert to configure, roll out, and support Epic applications. You will perform analysis, define requirements, document system changes, and guide end-users to optimize Epic usage.

Responsibilities include managing small to medium projects, updating stakeholders, and solving Epic-related issues with strong customer service and project management fundamentals.

Qualifications

• 3 years of systems administration experience within one or more Epic modules.
• Experience with Epic Ambulatory.
• Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience.
• Epic Application Certification within 6 months.
• 2 years of relevant work experience in lieu of an Associate's Degree.

Responsibilities

• Configure, roll out, and support the Epic Ambulatory application(s).
• Perform business analysis, define requirements, and document system changes.
• Provide end-user guidance and resolve Epic-related issues.
• Manage small to medium projects and update stakeholders regularly.

Skills

Epic modules admin

End-user support

Customer service

Project management basics

Education

Bachelor’s degree in Computer Science, Information Systems, Healthcare or related field

2 years of relevant work experience in lieu of an Associate's Degree

Epic Application Certification within 6 months

Tools

Epic Ambulatory

Job description

Highmark Health seeks an Epic Ambulatory configuration/administration expert to configure, roll out, and support Epic applications. You will perform analysis, define requirements, document system changes, and guide end-users to optimize Epic usage.

Responsibilities include managing small to medium projects, updating stakeholders, and solving Epic-related issues with strong customer service and project management fundamentals.