Remote Epic Ambulatory Systems Analyst

Highmark Health; South Dakota Park (SD); Remote; USD 95,000 - 116,000; Full time

Job summary

Highmark Health is seeking an Epic Ambulatory configuration and support specialist to drive rollout and ongoing support of Epic modules.

You will conduct workflow analysis, document requirements, design configurations, and resolve issues, while guiding end-users and maintaining training materials. The role also involves small-to-mid projects and stakeholder updates to ensure timely delivery.

Qualifications

• 3 years of systems administration experience within one or more Epic modules.
• Experience with Epic Ambulatory.
• Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity.
• Epic Application Certification within 6 months.
• Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience.
• 2 years of relevant work experience in lieu of an Associate's Degree.

Responsibilities

• Configure, roll out, and support Epic Ambulatory applications.
• Perform business/systems analysis, requirements definition and documentation, system design, and problem resolution.
• Plan, design/build, test, implements, and supports Epic workflows and needs.
• Provide end-user guidance and training materials regarding Epic implementation.
• Contributes to and manages small to medium projects with stakeholder updates.

Skills

Epic Ambulatory

Project management

Customer service

Systems administration (Epic)

Documentation

Education

Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience

2 years of relevant work experience in lieu of an Associate's Degree

Job description

Highmark Health is seeking an Epic Ambulatory configuration and support specialist to drive rollout and ongoing support of Epic modules.

You will conduct workflow analysis, document requirements, design configurations, and resolve issues, while guiding end-users and maintaining training materials. The role also involves small-to-mid projects and stakeholder updates to ensure timely delivery.