Remote Epic Ambulatory Systems Analyst

Highmark Health; Athens (GA); Remote; USD 95,000 - 116,000; Full time

Job summary

Highmark Health is seeking a professional to configure, roll out, and support Epic Ambulatory applications across diverse sites. You will perform business analysis, document requirements, and design workflows to optimize user experience.

The role requires 3 years of Epic systems administration, strong customer service, and the ability to manage small-to-mid projects. Epic Ambulatory expertise is essential, with training toward Epic Certification within 6 months.

Qualifications

• 3 years of systems administration experience within one or more Epic modules.
• Experience with Epic Ambulatory.
• Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity.
• Excellent customer service skills.
• Demonstrates knowledge of project management principles as they relate to assigned tasks.

Responsibilities

• Configure, roll out, and support the Ambulatory Epic application(s).
• Perform workflow analysis and document requirements and user experience.
• Provide end-user guidance and training materials for Epic.0
• Manage small to medium projects and update stakeholders on progress.
• Conduct root-cause analysis to resolve routine to moderately complex issues.

Skills

Epic Ambulatory

Customer service

Analysis and design

Project management

System configuration and testing

Education

Bachelor’s degree in CS/IS/Healthcare

Associate's degree with 2 years work exp.

Job description

Highmark Health is seeking a professional to configure, roll out, and support Epic Ambulatory applications across diverse sites. You will perform business analysis, document requirements, and design workflows to optimize user experience.

The role requires 3 years of Epic systems administration, strong customer service, and the ability to manage small-to-mid projects. Epic Ambulatory expertise is essential, with training toward Epic Certification within 6 months.