Remote Entry-Level Process Improvement Specialist

Colonial Group; Boyers (PA); Teletrabalho; USD 48 000 - 62 000; Tempo integral

Resumo da oferta

Colonial Group is seeking an entry-level Process Improvement Specialist to identify and fix inefficiencies in work processes, ensuring timeliness to meet established standards. This role supports the Case Processing Operation Center (CPOC) within our Defense and Intel Operating Group, with primary remote work and occasional on-site requirements.

Responsibilities include collaborating with operations, analyzing data and processes, creating tools to resolve issues, performing audits, ensuring

Qualificações

• Entry-level role requiring US citizenship and ability to pass government background check.
• Experience coding in Visual Basic with MS Access/Excel.
• Ability to interpret and analyze data.
• Experience with database management; Python and C++ familiarity is a plus.
• Excellent written, oral, and interpersonal communication.
• Government services experience preferred.

Responsabilidades

• Collaborate with Operations and department leaders to improve and optimize work systems
• Analyze relevant data, case items and function processes to determine improvements or alternate workflows
• Create tools and methods to resolve issues with case items or functions; improve quality and accuracy
• Perform audits and testing of internal systems
• Database management
• Report results to appropriate department and/or customer leadership teams
• Monitor and ensure compliance with customer performance standards and defined metrics
• Maintain attention to detail
• Other assignments/projects as needed to support department, contract, or business needs.

Conhecimentos

VB/Excel macros

Data analysis

Database management

Python

C++

HTML

PIPS macros

Communication skills

Customer service

Problem solving

Flexible scheduling

Govt contracts

Ferramentas

Microsoft Access

Microsoft Excel

Descrição da oferta de emprego

Colonial Group is seeking an entry-level Process Improvement Specialist to identify and fix inefficiencies in work processes, ensuring timeliness to meet established standards. This role supports the Case Processing Operation Center (CPOC) within our Defense and Intel Operating Group, with primary remote work and occasional on-site requirements.

Responsibilities include collaborating with operations, analyzing data and processes, creating tools to resolve issues, performing audits, ensuring