Remote Process Improvement Manager - Operations Excellence

BDP International; Northern (KY); Hybrid; USD 100,000 - 150,000; Full time

Job summary

PSA BDP is seeking a Process Improvement Manager - Operations Excellence to lead global OPS EXL project portfolios with a focus on process improvements and automation. This role works across operations, technology, analytics and CoEs to drive end-to-end delivery and ROI.

Ideal candidates bring 5–10 years in 3PL or supply chain, strong leadership, analytical acumen, and Lean Six Sigma or related certification. This remote role supports the US market with an emphasis on broader global initiatives.

Qualifications

• 5-10 years experience in 3PL or supply chain management.
• 5 years project management experience
• 5 years experience in handling large/complex technology projects portfolio and budgets
• Experience in navigating global organizational complexity and execution of large projects
• Experience in putting together artifacts for executive level consumption
• Degree in Engineering or business management
• Excellent leadership, analytical and people skills
• Lean Six sigma or related Continuous improvement program certification or experience
• Project management certification or skills

Responsibilities

• Part of global OPS EXL global organization
• Responsible for assigned OPS EXL projects in all areas - Operations, technology, analytics and functional (CoEs) with a special focus on improvements/automation
• End to end project portfolio management for technology leaning projects
• Responsible for allocated budget spend and ROI on the spend
• Close collaboration with core CoE partners (IT/Digital) and also global OPS EXL team stakeholders
• Responsible for inception to execution of all assigned initiatives under the business process improvement / automation program
• Accountable for thorough documentation of the program (exec presentations, business cases, portfolio tracking, individual project updates, escalations, etc.)
• Self starter and can do attitude
• Tracking and reporting projects/ portfolios under overall OPS EXL target monitor
• Escalations and conflict resolution in projects
• Stakeholder management within assigned projects. Be a leader for change management
• Act as trainer and execution specialist for OPS EXL and related initiatives
• Work closely with EPI centers, operations, technology and functional teams
• Job scope not limited to above-mentioned responsibilities, candidate must be flexible and willing to work on tasks and assignments in the global OPS EXL, Operations and CoE context.

Skills

Project management

Continuous improvement

Leadership

Analytical skills

People skills

Lean Six Sigma

Change management

Education

Engineering or business management degree

Job description

PSA BDP is seeking a Process Improvement Manager - Operations Excellence to lead global OPS EXL project portfolios with a focus on process improvements and automation. This role works across operations, technology, analytics and CoEs to drive end-to-end delivery and ROI.

Ideal candidates bring 5–10 years in 3PL or supply chain, strong leadership, analytical acumen, and Lean Six Sigma or related certification. This remote role supports the US market with an emphasis on broader global initiatives.