Remote Entry-Level CSR - Policy & Client Services

Socket.dev; Shreveport (LA); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

Weekly commission-based pay

Performance bonuses

Comprehensive training and mentorship

Flexible scheduling

Remote work from home

Job summary

AO – American Income Division of Globe Life is hiring Virtual Entry-Level Support Specialists to assist families with benefits and enrollment in a fully remote role. You’ll conduct scheduled Zoom and phone appointments, answer questions, and provide ongoing client service while building strong relationships from home.

No insurance experience is required. Training, licensing guidance, and mentorship are provided, with weekly commission-based pay and performance bonuses.

Qualifications

• No prior insurance experience required.

Responsibilities

• Meet with clients through scheduled Zoom and phone appointments
• Connect with individuals and families seeking information about available benefits
• Listen carefully to client questions, needs, and priorities
• Provide clear and professional answers
• Help clients understand available benefit and policy information
• Deliver responsive follow-up and ongoing client support
• Assist existing clients with applicable policy reviews and updates
• Maintain accurate digital records and documentation
• Build long-term relationships through professionalism, trust, and dependable service

Job description

AO – American Income Division of Globe Life is hiring Virtual Entry-Level Support Specialists to assist families with benefits and enrollment in a fully remote role. You’ll conduct scheduled Zoom and phone appointments, answer questions, and provide ongoing client service while building strong relationships from home.

No insurance experience is required. Training, licensing guidance, and mentorship are provided, with weekly commission-based pay and performance bonuses.