Remote Entry-Level CSR - Training & Growth

Globe Life AIL - Lisa Russel; Hattiesburg (MS); Remote; USD 1,365,000 - 2,457,000; Full time

Benefits offered by this job

100% Remote Work

Flexible Schedule

Weekly Pay + Bonuses

Comprehensive Training & Mentorship

Job summary

AO | Globe Life is hiring entry-level Virtual Customer Service Representatives to support clients from home. You will handle scheduled Zoom and phone appointments, explain benefits options, assist with enrollments, and provide ongoing client care.

Training is provided, with licensing guidance and ongoing mentorship to help you grow professionally. You will work remotely with a flexible schedule and eligibility for weekly pay and performance bonuses.

Qualifications

• Entry-level position with no prior insurance experience required.
• Must be 18 years or older and legally eligible to work in the U.S.
• Training and mentorship provided to license and develop skills.

Responsibilities

• Connect with clients via scheduled Zoom and phone appointments.
• Explain life, accident, and supplemental health benefit options.
• Assist clients with applications and enrollment and provide ongoing support.
• Maintain accurate client records and follow-up communications.
• Build long-term client relationships through trusted, professional service.

Skills

Customer service

Communication

Active listening

Time management

Problem solving

Tools

Zoom

Job description

AO | Globe Life is hiring entry-level Virtual Customer Service Representatives to support clients from home. You will handle scheduled Zoom and phone appointments, explain benefits options, assist with enrollments, and provide ongoing client care.

Training is provided, with licensing guidance and ongoing mentorship to help you grow professionally. You will work remotely with a flexible schedule and eligibility for weekly pay and performance bonuses.