Remote Entry-Level Customer Service Rep — Training & Growth

Globe Life AIL - Lisa Russel; Huntsville (AL); Remote; USD 30,000 - 42,000; Full time

Benefits offered by this job

Weekly pay

Remote work

Training & mentorship

Flexible schedule

Job summary

AO | Globe Life is seeking a Remote Entry-Level Customer Service Representative to help families navigate benefits from home. You’ll connect with clients via Zoom and phone, answer questions, guide enrollment, and provide ongoing service while leveraging training and mentorship provided.

This 100% work-from-home opportunity offers a flexible schedule, weekly pay, and performance incentives. Prior insurance experience is not required, and licensing guidance is provided.

Qualifications

• Entry level role with no prior insurance experience required.
• Must be 18 years or older and legally authorized to work in the United States.
• Comfortable using Zoom and online communication tools.
• Strong communication and active-listening skills are essential.

Responsibilities

• Connect with clients through scheduled Zoom and phone appointments.
• Answer questions about available benefits and coverage options.
• Provide clear guidance and assist with enrollment.
• Maintain accurate digital client records and follow up as needed.
• Participate in weekly virtual training and development.

Skills

Communication

Active Listening

Problem Solving

Self-motivation

Willingness to learn

Zoom proficiency

Independent work

Customer service

Tools

Zoom

Job description

AO | Globe Life is seeking a Remote Entry-Level Customer Service Representative to help families navigate benefits from home. You’ll connect with clients via Zoom and phone, answer questions, guide enrollment, and provide ongoing service while leveraging training and mentorship provided.

This 100% work-from-home opportunity offers a flexible schedule, weekly pay, and performance incentives. Prior insurance experience is not required, and licensing guidance is provided.