Remote Enterprise Solutions Engineer – Canada

Glean; United States; Remote; USD 135,000 - 190,000; Full time

Job summary

Glean is seeking a Solutions Engineer to empower enterprise customers in Canada to connect complex business and technical challenges to practical outcomes with Glean. You will partner with Account Executives across the sales cycle, leading discovery, tailored demonstrations, technical evaluations, security conversations, and business-value discussions.

You will collaborate with Product and Engineering to relay customer feedback, develop ROI analyses, and create compelling technical proofs of

Qualifications

• 5+ years of experience in Sales Engineering, Solutions Engineering, or Solutions Consulting at a SaaS company.
• Bachelor’s degree in Computer Science or a related field.
• Experience partnering with Account Executives on technical sales cycles with enterprise customers.
• Consultative approach to solving customer business challenges, with a track record of addressing technical and security objections.
• Familiarity with at least one major cloud environment (GCP, AWS, or Azure).
• Proficiency in Python or Java.
• Ability to configure, monitor, and maintain API-based integrations.
• Excellent written and verbal communication skills.
• A motivated, self-starting approach and the ability to thrive in a fast-paced, collaborative team environment.

Responsibilities

• Partner with Account Executives to navigate complex, multi-stakeholder deal cycles, including executive stakeholders.
• Lead technical discovery with customers to understand business goals, workflows, technical requirements, stakeholders, and success criteria.
• Create and demonstrate tailored customer environments based on industry, line of business, and customer use cases.
• Plan and manage technical proofs of concept (POCs), aligning scope, success criteria, and next steps with customers.
• Lead customer-facing technical discussions, including security conversations, to address questions and build confidence in Glean’s security posture.
• Work cross-functionally with Product and Engineering to relay customer feedback, support customer requests, and represent the voice of the customer.
• Develop ROI analyses, business cases, and presentations that connect technical fit to customer outcomes.

Skills

Sales engineering

Customer collaboration

Cloud platform experience

Python or Java

API integration

Security discussions

Education

Bachelor's degree in Computer Science or related field

Tools

APIs

CRM tooling

Job description

Glean is seeking a Solutions Engineer to empower enterprise customers in Canada to connect complex business and technical challenges to practical outcomes with Glean. You will partner with Account Executives across the sales cycle, leading discovery, tailored demonstrations, technical evaluations, security conversations, and business-value discussions.

You will collaborate with Product and Engineering to relay customer feedback, develop ROI analyses, and create compelling technical proofs of