Remote Enterprise CS Director — AI Presentations & Exec Reviews

Ethos; Austin (TX); Sur place; USD 82 656 - 111 585; Temps partiel

Résumé du poste

Ethos is seeking an experienced customer success director to lead executive reviews for enterprise accounts. You will drive AI-generated presentations and slide decks, refining content for quarterly and renewal discussions across key stakeholders.

The role emphasizes expert PowerPoint craftsmanship, strong written communication, and a track record of delivering compelling executive reviews. This is a fully remote, flexible 5–20 hours per week opportunity with ASAP start.

Qualifications

• 4+ years in enterprise customer success at a top company.
• Track record of building and delivering executive business reviews.
• Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail.

Responsabilités

• Run quarterly business reviews (QBRs) and executive business reviews for enterprise accounts to create, evaluate, and refine AI-generated presentations and slide decks.
• Manage core workflows, including quarterly business review decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations.

Connaissances

Executive reviews

PowerPoint mastery

Customer success

Enterprise accounts

Written communication

Outils

PowerPoint

Description du poste

Ethos is seeking an experienced customer success director to lead executive reviews for enterprise accounts. You will drive AI-generated presentations and slide decks, refining content for quarterly and renewal discussions across key stakeholders.

The role emphasizes expert PowerPoint craftsmanship, strong written communication, and a track record of delivering compelling executive reviews. This is a fully remote, flexible 5–20 hours per week opportunity with ASAP start.