Remote Enterprise Collaboration Systems Architect

Ladders; United States; Remote; USD 119,000 - 208,000; Full time

Benefits offered by this job

Professional development

Cross-functional projects

Super User of IT services

Continuous improvement in AV

Job summary

Ladders is seeking a Collaboration Systems Engineer to design, implement, and support enterprise collaboration environments across executive and client-facing spaces.

You will partner with stakeholders and vendors to ensure reliable operations, high standards, and top-notch user experiences in a fast-paced professional services setting. This role emphasizes advanced troubleshooting, documentation, and ongoing improvements.

Qualifications

• 5+ years of enterprise AV and collaboration systems design and support.
• Expertise with Cisco, Logitech, Barco ClickShare, and network infrastructure for AV systems.
• Hands-on experience with Crestron and/or Extron platforms, including configuration and troubleshooting.
• Ability to document designs using Microsoft Visio.
• Willingness to travel up to 30%, including internationally.

Responsibilities

• Design and implement a variety of AV systems and equipment for enterprise environments.
• Ensure operational readiness and quality for executive and client-facing conference rooms.
• Conduct advanced troubleshooting and root cause analysis on AV systems.
• Lead custom AV solution design for complex room requirements.
• Establish and improve enterprise AV standards and documentation.
• Act as a liaison with stakeholders and vendors for AV solution deployment.
• Provide technical consultation and training on AV technologies.

Skills

Enterprise AV

Collaboration systems

Vendor liaison

Documentation

Root cause analysis

Tools

Cisco

Logitech

Barco ClickShare

Crestron

Extron

Microsoft Visio

Job description

Ladders is seeking a Collaboration Systems Engineer to design, implement, and support enterprise collaboration environments across executive and client-facing spaces.

You will partner with stakeholders and vendors to ensure reliable operations, high standards, and top-notch user experiences in a fast-paced professional services setting. This role emphasizes advanced troubleshooting, documentation, and ongoing improvements.